• SIP Trunking - How to pick a provider?

    Session Initiation Protocol (SIP) trunking has become a popular method of doing voice communications over the Internet. It offers enterprises many advantages over legacy systems, such as reduced costs, architecture that can grow with the company and better reliability.

     

    All of that is great! However, one thing to keep in mind, is the added security challenges and considerations that comes with it. This includes SIP floods and toll fraud.

     

    In this article we'll cover the basics of SIP trunking, and round off with how you can pick the best SIP trunking provider for your enterprise.

  • For the visual learners

    You may want to have a look at this video first if you're not familiar with SIP trunking and VOIP.

    SIP Trunking Explained

    A high level explanation of SIP trunking.

    "Top 5 SIP Trunk Gotchas"

    In this webcast seasoned SIP experts delve into the areas you need to understand for a successful SIP Trunk deployment, including:

    • Scenarios for SIP failover and redundancy—the pros and cons
    • Bursting—understanding what it is and what you get from service providers
    • SIP Trunk price structures—deciphering the components so you can compare apples to apples
    • E911—making sure it works
    • PBX Interoperability— get it right the first time
  • What is SIP Trunking?

    The basics: Session Initiation Protocol (SIP) Trunking is a way to connect your business telephone system to the Public Telephone Network (PSTN) so you can make and receive calls.

     

    Unlike a normal telephone line or ISDN, SIP Trunks use a normal business grade internet connection and are managed by a company who will act as a SIP provider.

     

    Additionally, the benefits of SIP Trunks over ISDN lines have continued to grow and improve. Today SIP technology is used in desktop sharing, VOIP (Voice Over IP), video conferences and many other aspects of unified communication.

  • Benefits of SIP Trunks

    SIP Trunking has a number of benefits. These includes:

     

    • Accessibility
    • Easy to reconfigure
    • Cost-efficiency
    • Security: Steps must be taken to secure your SIP infrastructure. But with well managed firewalls and the correct configuration will protect your business for security breaches. In addition to this, some SIP providers provide network level monitoring to further reduce any possibility of a security breach.

  • Picking a SIP provider

    There are several things you need to consider when picking a SIP provider. Some of the most important ones are:

    • Direct Interconnects with Tier 1 Providers

    • Fully Redundant Call Routing and Failover Provisions

    • Scalability

    • Security (including monitoring)

    • Support

  • Any questions?

    If you have any questions, or even corrections, use the form below to get in touch with me!